зарубежная деловая литература (страница 49)

Автор: Gunter Meissner

The market for credit derivatives–financial instruments designed to transfer credit risk from one party to another–has grown exponentially in recent years, with volume expected to reach more than $4.8 trillion by 2004. With demand increasing from the private sector for finance professionals trained in the opportunities–and dangers–inherent in this fast-changing market, finance courses are already springing up to meet this need. Credit Derivatives: Explains the field of credit derivatives to business students with a background in finance Cites real-world examples throughout, reinforced by end-of-chapter questions and internet links to pricing models Provides a concise overview of the field that is ideal for instructors seeking to supplement traditional derivatives course material, as well as those looking to offer a stand-alone course on credit derivatives.

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Автор: Damiano Brigo

The recent financial crisis has highlighted the need for better valuation models and risk management procedures, better understanding of structured products, and has called into question the actions of many financial institutions. It has become commonplace to blame the inadequacy of credit risk models, claiming that the crisis was due to sophisticated and obscure products being traded, but practitioners have for a long time been aware of the dangers and limitations of credit models. It would seem that a lack of understanding of these models is the root cause of their failures but until now little analysis had been published on the subject and, when published, it had gained very limited attention. Credit Models and the Crisis is a succinct but technical analysis of the key aspects of the credit derivatives modeling problems, tracing the development (and flaws) of new quantitative methods for credit derivatives and CDOs up to and through the credit crisis. Responding to the immediate need for clarity in the market and academic research environments, this book follows the development of credit derivatives and CDOs at a technical level, analyzing the impact, strengths and weaknesses of methods ranging from the introduction of the Gaussian Copula model and the related implied correlations to the introduction of arbitrage-free dynamic loss models capable of calibrating all the tranches for all the maturities at the same time. It also illustrates the implied copula, a method that can consistently account for CDOs with different attachment and detachment points but not for different maturities, and explains why the Gaussian Copula model is still used in its base correlation formulation. The book reports both alarming pre-crisis research and market examples, as well as commentary through history, using data up to the end of 2009, making it an important addition to modern derivatives literature. With banks and regulators struggling to fully analyze at a technical level, many of the flaws in modern financial models, it will be indispensable for quantitative practitioners and academics who want to develop stable and functional models in the future.

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Автор: Steve Bucci

Manage and repair your credit Credit card debt is the third largest source of household indebtedness. Credit Repair Kit For Dummies gives you the tools you need to repair your credit. This new edition covers: major changes with the Consumer Financial Protection Bureau's (CFPB) inquiry into overdraft practices and their effect on consumers; dealing with the effect of tightened credit markets on those with good, marginal, or bad credit; best ways to recover from mortgage related score hits or minimize damage after walking away from a home; updated Vantage Score information; updated coverage on reporting programs like FICO Score watch, etc.; what makes a good FICO score today; a new section on significant others (boyfriend/girlfriend/spouse) and credit/debt sharing; Debt Relief Act in a mortgage meltdown situation; the latest tips and advice on dealing with identity theft and annoying collection calls; and more. Online you'll find sample credit reports, forms, templates, and other helpful tools to help whip your credit into shape. Updated credit score examples with new ranges New information about IRS exceptions to the Mortgage Forgiveness Advice and tips about adding information to a credit report, and beefing-up thin credit Useful, downloadable, forms and tools on Dummies.com If you have mediocre credit and want or need to better manage it in order to get a job, reduce insurance costs, qualify for banking products, and more, Credit Repair Kit For Dummies has it covered.

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Автор: Mingyuan Zhang

Clark and Mingyuan start with an insightful and comprehensive description of how market participants contributed to the current crisis in the residential mortgage markets and the root causes of the crisis. They then proceed to develop a new residential mortgage lending system that can fix our broken markets because it addresses the root causes. The most impressive attributes of their new system is its commonsense return to the basics of traditional underwriting, combined with factors based on expert judgment and statistics and forward-looking attributes, all of which can be updated as markets change. The whole process is transparent to the borrower, lender, and investor. —Dean Schultz, President and CEO, Federal Home Loan Bank of San Francisco «The credit market crisis of 2008 has deeply affected the economic lives of every American. Yet, its underlying causes and its surface features are so complex that many observers and even policymakers barely understand them. This timely book will help guide nonspecialists through the workings of financial markets, particularly how they value, price, and distribute risk.» —Professor William Greene, Stern School of Business, New York University «This book is a well-timed departure from much of what is being written today regarding the current foreclosure and credit crisis. Rather than attempting to blame lenders, borrowers, and/or federal regulators for the mortgage meltdown and the subsequent impacts on the financial markets, Clark and Mingyuan have proposed a groundbreaking new framework to revolutionize our current lending system. The book is built on the authors' deep understanding of risk and the models used for credit analysis, and reflects their commitment to solve the problem. What I find most profound is their passion to develop a system that will facilitate new and better investment, especially in underserved urban markets that have been disproportionately impacted in the current crisis. I applaud the authors for this important work, and urge practitioners and theorists alike to investigate this new approach.» —John Talmage, President and CEO, Social Compact «In the wake of the credit crisis, it is clear that transparency is the key to not repeating history. In Credit Risk Assessment: The New Lending System for Borrowers, Lenders and Investors, Clark Abrahams and Mingyuan Zhang describe a new lending framework that seeks to connect all the players in the lending chain and provide a more holistic view of customers' risk potential. As the financial services industry recovers from the mortgage meltdown, the Abrahams/Zhang lending model certainly offers some new food for thought to laymen and professionals alike.» —Maria Bruno-Britz, Senior Editor, Bank Systems & Technology magazine

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Автор: Anthony Saunders

A classic book on credit risk management is updated to reflect the current economic crisis Credit Risk Management In and Out of the Financial Crisis dissects the 2007-2008 credit crisis and provides solutions for professionals looking to better manage risk through modeling and new technology. This book is a complete update to Credit Risk Measurement: New Approaches to Value at Risk and Other Paradigms, reflecting events stemming from the recent credit crisis. Authors Anthony Saunders and Linda Allen address everything from the implications of new regulations to how the new rules will change everyday activity in the finance industry. They also provide techniques for modeling-credit scoring, structural, and reduced form models-while offering sound advice for stress testing credit risk models and when to accept or reject loans. Breaks down the latest credit risk measurement and modeling techniques and simplifies many of the technical and analytical details surrounding them Concentrates on the underlying economics to objectively evaluate new models Includes new chapters on how to prevent another crisis from occurring Understanding credit risk measurement is now more important than ever. Credit Risk Management In and Out of the Financial Crisis will solidify your knowledge of this dynamic discipline.

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Автор: Anthony Saunders

The most cutting-edge read on the pricing, modeling, and management of credit risk available The rise of credit risk measurement and the credit derivatives market started in the early 1990s and has grown ever since. For many professionals, understanding credit risk measurement as a discipline is now more important than ever. Credit Risk Measurement, Second Edition has been fully revised to reflect the latest thinking on credit risk measurement and to provide credit risk professionals with a solid understanding of the alternative approaches to credit risk measurement. This readable guide discusses the latest pricing, modeling, and management techniques available for dealing with credit risk. New chapters highlight the latest generation of credit risk measurement models, including a popular class known as intensity-based models. Credit Risk Measurement, Second Edition also analyzes significant changes in banking regulations that are impacting credit risk measurement at financial institutions. With fresh insights and updated information on the world of credit risk measurement, this book is a must-read reference for all credit risk professionals. Anthony Saunders (New York, NY) is the John M. Schiff Professor of Finance and Chair of the Department of Finance at the Stern School of Business at New York University. He holds positions on the Board of Academic Consultants of the Federal Reserve Board of Governors as well as the Council of Research Advisors for the Federal National Mortgage Association. He is the editor of the Journal of Banking and Finance and the Journal of Financial Markets, Instruments and Institutions. Linda Allen (New York, NY) is Professor of Finance at Baruch College and Adjunct Professor of Finance at the Stern School of Business at New York University. She also is author of Capital Markets and Institutions: A Global View (Wiley: 0471130494). Over the years, financial professionals around the world have looked to the Wiley Finance series and its wide array of bestselling books for the knowledge, insights, and techniques that are essential to success in financial markets. As the pace of change in financial markets and instruments quickens, Wiley Finance continues to respond. With critically acclaimed books by leading thinkers on value investing, risk management, asset allocation, and many other critical subjects, the Wiley Finance series provides the financial community with information they want. Written to provide professionals and individuals with the most current thinking from the best minds in the industry, it is no wonder that the Wiley Finance series is the first and last stop for financial professionals looking to increase their financial expertise.

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Автор: W. Clement Sotne

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Автор: Julian Knight

A complete guide to cricket for players and fans alike Whether you're a budding player or aspiring armchair expert, Cricket For Dummies helps you get to grips with this fascinating sport. Completely revised and updated for the first back-to-back Ashes series in 38 years, this hands-on guide gives you clear explanations of the cricket's laws, step-by-step explanations of techniques and tactics, and exciting coverage of the tournaments, global rivalries, and great players. Fully revised and updated to chronicle the rise of twenty20 cricket and the IPL, the implementation of DRS, and the changing face of the game Covers cricket basics—the pitch, the laws, the equipment and more Provides an in-depth look at cricket formats Offers a guide to building cricket skills—bowling, batting, and fielding Includes coverage of the best players and the biggest tournaments throughout the world Complete with Top Ten Lists of the greatest cricketers, the most memorable cricket matches, and the biggest controversies, Cricket For Dummies is your one-stop resource on this popular sport.

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Автор: Matthew Brown

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Автор: Rick A. Myer

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Автор: Varios autores

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Автор: Robert DiYanni

Critical and Creative Thinking: A Guide for Teachers reveals ways to develop a capacity to think both critically and creatively in practical and productive ways. Explains why critical and creative thinking complement each other with clear examples Provides a practical toolkit of cognitive techniques for generating and evaluating ideas using both creative and critical thinking Enriches the discussion of creative and critical intersections with brief “inter-chapters” based on the thinking habits of Leonardo da Vinci Offers an overview of current trends in critical and creative thinking, with applications across a spectrum of disciplines

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Автор: Christina Schlachter Tangora

The easy way to communicate best when it matters most Most people are aware of the importance of handling critical conversations well. However, when it comes down to actually being in a difficult situation that calls for key communication skills, many do not know how to practically apply their own thoughts. Critical Conversations For Dummies is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It's packed with strategies for preparing for high-stakes situations; being persuasive (not abrasive); knowing the value of assertive communication; resolving failed promises and missed deadlines; maintaining morale when firing staff; getting new employees off on the right foot; managing staff relations and strengthening team relationships; understanding audience needs and motivations to get positive results; altering confrontational language to cooperative language during difficult conversations; and building relationships in the face of conflict. Improve communication skills in crucial conversations Avoid common pitfalls and emotional tendencies Discover the benefits of success in crucial conversations This book is especially relevant to the hundreds of thousands of leaders who are tasked with multiple duties, whether addressing complex problems from stakeholders or achieving exceptional results from staff.

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Автор: Naomi Langford-Wood

Critical Corporate Communications :A Best Practice Blueprint Naomi Langford-Wood and Brian Salter A good flow of information is essential to all businesses that succeed. The latest Fast Track title is a practical and comprehensive guide to getting the very best out of your corporate communications. It deals with all the different methods of internal and external corporate communication available – letters, fax, email, text, WAP, internet, telephone, face-to-face, and even body language and other non-verbal signals – and shows how best to utilise them within your organisation. Best practice examples are given as well as advice for implementation via a communications audit. Author: Naomi is an entrepreneur and professional business writer; Brian Salter spent many years as a professional broadcaster and presenter with the BBC, and was formerly head of communications at the Institute of Directors. They are co-founders of the Topspin Group and have co-written over 15 books. Readership: Mid to senior level executives in strategic, corporate communications, PR, and marketing roles; consultants, trainers, business advisers, and owner-managers of SMEs. ISBN:0470 84763 8 208pp (pr) GBP 14.99 US 24.95 EUR 24.80 Sep 2002

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Автор: Susan Brittain

Get hooked on the art of crochet The crochet craze has taken the craft world by storm. If you've caught the bug and want to take your skills from beginner to beguiling, look no further than the friendly guidance in this bestselling guide. In Crocheting For Dummies, 3rd Edition, you'll find out how to choose the right hooks and yarns to complete your project, switch colors as you go, utilize various crochet stiches for different looks, and so much more. Online companion project videos will help readers master the concepts and techniques covered in the book. Julia Roberts and countless other celebrities are doing it—and you can, too! Taking the intimidation out of the timeless art of crocheting, this updated edition gives crafters of every skill level the knowledge and know-how to choose the right tools, create basic stitches, and finish off their work to make beautiful pieces of art. From learning to create consistency with gauge swatches to decoding patterns, symbols, and diagrams, this easy-to-follow guide is all you need to create beautiful designs in no time! Includes fresh new patterns, stitches, and techniques Covers common crocheting mistakes and how to correct them Provides guidance on crocheting with eco-awareness, like working with organic yarns, tie-dye yarns, and free trade and sustainably sourced fibers Gets you up to speed on resources and events held within the crochet community Provides free online access to videos to teach you how to tackle various stitches and crochet in the round Whether you're a first-time crocheter or looking to expand your skillset, Crocheting For Dummies gives you everything you need to get hooked like a pro.

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Автор: Группа авторов

In this completely revised version of his best-selling book, Cross-Functional Teams: Working with Allies, Enemies, and Strangers, author and consultant Glenn Parker updates his definitive practical guide to include his recent work in team rewards and recognition, communications technology, and multicultural and virtual-team issues. This new edition contains fresh examples and additional case studies of successful cross-functional teams from IBM, Parke-Davis, Xerox, Boeing, BOC Gases, government agencies, and more. Parker offers concrete advice and inspiration to team leaders, team members, and senior management. Cross-Functional Teams delivers a team operating manual to executives, team leaders, human resource professionals, and students of organizational behavior and provides a tool kit of assessment surveys, worksheets, checklists, and even sample training programs to help launch and sustain effective teams.

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Автор: Frank R?der

Cross-Skating gilt als die Sportart mit der vielseitigsten Trainingswirkung unter aller Einzelsportarten, wer sie einmal kennen gelernt hat, wird dies best?tigen. Cross-Skating ist auch sonst eine fazsinierende Skating-Rollsportart, die auch abseits befestigter Wege, also fast ?berall und das ganze Jahr ?ber m?glich ist. Die ben?tigten Sportger?te sind Cross-Skates, sowie als sinnvolle Erg?nzung Cross-Skating St?cke, die Skilanglaufst?cken sehr ?hneln. Das Cross-Skating Magazin berichtet online aktuell ?ber den Cross-Skating Sport. Alle Inhalte von «dauerhafter» Bedeutung werden in Jahrb?chern (zwei Jahrb?cher pro Jahrgang) verewigt und somit ebenso zur Infektionsquelle f?r neue Fans dieser Sportart, wie auch zu handlichen Nachschlagewerken f?r die Insider dieses Sports. Als besonderen Bonus bietet Jahrbuch eine umfangreichen Sammlung der h?ufigsten Fragen (FAQ) zum Cross-Skating Sport. Ideal f?r Einsteiger, um gleich eine geballlte Ladung an Informationen ?ber Cross-Skating zu erhalten.

Серия: Cross-Skating Magazin Jahrbuch

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Автор: Alexa Kim

Als neuer Leader von Sektion A hat Crow alle H?nde voll zu tun. Jung und unerfahren in seiner F?hrungsposition, muss er sich als Alpha erst noch beweisen. Besonders Strike fordert ihn heraus, um Crow seinen Rang streitig zu machen. Trotzdem ist Crow fest entschlossen, sich durchzusetzen, denn nur als Alpha kann er endlich das haben, was so lange unerreichbar f?r ihn war – Leslie … die ehemalige Leiterin und ?rztin der INBREED-Station von Life Tree. Leider macht auch Leslie es ihm nicht gerade leicht … drei Jahre j?nger als sie selbst, ist Crow f?r sie noch immer der junge Trooper, den sie ins INBREED-Programm geholt hat … und damit kein Mann, den sie in ihrem Bett sieht. Als Strike Crows Schwachstelle entdeckt und Leslie entf?hrt, kommt es zum Kampf auf Leben und Tod.
Leslie ist traumatisiert. In nur einem einzigen Augenblick wurde ihre Welt auf den Kopf gestellt. Von der selbstbestimmten Frau und Leiterin der Forschungsstation von INBREED, ist sie zum Besitz eines Troopers geworden. Obwohl sie Crow mag und l?ngst sp?rt, dass er sie alles andere als kalt l?sst, kann sie ihm nicht verzeihen, dass er versucht, sie zu unterwerfen, um seine Stellung als Alpha und Leader zu untermauern. Au?erdem gibt es da noch dieses Geheimnis … den Grund, weshalb sie die Erde verlassen hat. Wenn Crow davon erf?hrt, wird er sie ohnehin nicht mehr wollen … eine bittere Erfahrung, die Leslie schon einmal machen musste. Lieber ignoriert sie ihre Gef?hle …
Die neue Si-Fi Romance Serie von Alexa Kim umfasst:
1. Torn 2. Crow 3. Ace (erscheint voraussichtlich Januar/Februar 2015) 4. Kryo 5. Thunder
Die «Master Trooper-Reihe» richtet sich an alle, die Liebesgeschichten ein wenig archaischer, h?rter und dominanter m?gen. Obwohl es sich um eine Romance-Serie handelt, enth?lt sie Ideen von Dominanz und Unterwerfung. Wer dies nicht mag, sollte lieber zu einer anderen Serie greifen.

Серия: Master-Trooper Reihe

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Автор: Gary Vaynerchuk

Crush It! 2.0: The Audiobook: Read by Gary Vaynerchuk, this audiobook version contains additional material not found in the bestselling hardcover edition.Do you have a hobby you wish you could indulge in all day? An obsession that keeps you up at night? Now is the perfect time to take that passion and make a living doing what you love. In Crush It! Why NOW Is the Time to Cash In on Your Passion, Gary Vaynerchuk shows you how to use the power of the Internet to turn your real interests into real businesses. Gary spent years building his family business from a local wine shop into a national industry leader. Then one day he turned on a video camera, and by using the secrets revealed here, transformed his entire life and earning potential by building his personal brand. By the end of this book, readers will have learned how to harness the power of the Internet to make their entrepreneurial dreams come true. Step by step, Crush It! is the ultimate driver's manual for modern business.

Исполнители: Gary Vaynerchuk

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Автор: David Trahair

As the majority of Canadians are now spending much more than they make, their debt levels are reaching crisis proportions. Excluding mortgage debt, the average Canadian owes over $25,000 in consumer debt, which poses massive risks not only for the individuals carrying that financial load, but for our entire financial system. In Crushing Debt, bestselling author David Trahair (Enough Bull) warns Canadians that consumer debt is becoming an urgent problem but one that can be solved. Trahair clearly outlines the evils of debt and how easy it is for debt to spiral out of control with examples of real-life stories of debt disasters. If you are a Canadian who is already struggling with debt, Crushing Debt will motivate you to face your financial problems and will show you step-by-step the most appropriate solution to getting out of your personal debt hell. Filled with proven advice, Crushing Debt is a call to action on an urgent and debilitating problem for far too many Canadians.

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Автор: Juliana Castellanos D?az

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Автор: Jacques Fontanille

El cuerpo no es, para la semi?tica, un dominio de an?lisis como cualquier otro. La encarnaci?n de los procesos significantes le proporciona un substrato que se impone a todas las elaboraciones cognitivas y emotivas. En primer lugar, el cuerpo es la sede donde se encuentra el que va a ser el plano de la expresi?n con el que ser? el plano del contenido: se convierte as? en operador de la semiosis. Por lo dem?s, los cuerpos que interact?an con otros cuerpos conservan en su carne o en sus envolturas las huellas de esas interacciones, las cuales deben ser identificadas, extra?das, descifradas e interpretadas. A su vez, la semi?tica de la huella arroja nueva luz sobre la enunciaci?n, sobre la narratividad misma, sobre el juego figural-figurativo, y, finalmente, sobre el sentido de los textos, de las im?genes, de los objetos y, sobre todo, de las pr?cticas.

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Автор: Gurnek Bains

Develop deeper cultural intelligence to thrive in a globalized world. Cultural DNA is a thought provoking book for successful engagement with cultures around the world. Written by Gurnek Bains, founder and chairman of a global business psychology consultancy, this book guides leaders through the essential soft skills required to get under the skin and engage an increasingly connected world. Presenting ground breaking original research and the latest evidence from neuroscience, behavioral genetics, and psychology, the deepest instincts of eight key global cultures are dissected. Readers will understand the psychological themes at play in regions such as the U.S., Latin America, Europe, China, India, the Middle East, Sub-Saharan Africa and Australia. Additionally, an extensive database of 30,000 leaders provides insights to inform the reader. The book addresses questions such as: What are the challenges for leaders from different regions as they move into onto the global stage? Why are Americans so positive? Why is China a world leader in manufacturing and India in IT? Why do overseas firms struggle in the U.S. market place? What are the emotional forces driving current events in the Middle East? Each culture has attributes that developed over thousands of years to address unique environmental challenges. This DNA drumbeat from the past reverberates through each society affecting everything. As globalization marches on we can also learn important lessons from the world’s distinct societies. Globalization demands that cultures learn to work within each other's needs and expectations, and the right mix of people skills, business acumen, and cultural awareness is key. Business and Political leaders will understand how each regions’ cultural DNA influences: Its economic and political institutions. People’s underlying consumer psychology. The soft skills needed to lead in that environment. How to best release people’s potential. The issues that need to be managed to anticipate and solve problems before they arise Every now and again a new book comes along, that is a must read: Malcolm Gladwell’s Tipping Point or a Seth Godin’s Tribes. Cultural DNA by Gurnek Bains, by virtue of its depth, originality and ambition, is that very book for all global leaders.

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Автор: Caroline Marti

Brands, which are major economic entities and major symbols of market mediations, are increasingly appearing in the social arena as cultural actors in their own right. Their quest for social legitimacy and to have control over the markets goes beyond the usual framework of their communication with initiatives that have begun to have an impact on the French cultural landscape. Media, digital content, educational kits, museum exhibitions and so on are the actions of an unadvertization, which has the potential to transform not only the rapport brands have with the public but also representations of knowledge and culture. The communicative approach at the heart of this book illuminates the contemporary transformations of communication, highlighting three main types of cultural mediations: media, education, and cultural heritage institutions. Cultural Mediations of Brands thus provides a theoretical and critical analysis of the brand and the symbolic effectiveness attributed to it.

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Автор: Will McInnes

‘Will McInnes has nailed it. Inspiring and comprehensive,Culture Shock is aspirational future thinking with its feet firmly on the ground’ Jemima Kiss, Digital Media correspondent, The Guardian Join the work-place revolution There's a revolution afoot . . . don't be left behind. A new dawn has broken. Business has changed profoundly—fueled by aggressively advancing technology and a volatile global economy. So why has most business culture remained unchanged? Most organizations are closed, secretive, siloed, slow to change, and deeply hierarchical. It's time to shock these cultures. Let's burn up the old and start something new. The wonderfully inspiring Will McInnes is here to make a change—he wants us all to work in places that are supportive, open, conducive to creativity, motivating, and fun. In this book he maps out brilliant ways to create an uplifting work culture. Learn to create a more open, democratic, and productive workplace Packed with real-world examples and backed up by facts Step-by-step, practical framework with actionable tasks to help you transform the way you work for the better

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Автор: Группа авторов

Currency overlay is the management of the currency exposure inherent in cross-border institutional investments. Exposure to foreign currencies increases the volatility of their returns, without increasing the returns themselves and academics and consultants recommended that the currency exposure should be stripped out of international portfolios and eliminated as far as practicable. This book provides a comprehensive description of currency overlay, its history and possible future developments and growth, the reason for its emergence, the debates and controversies, the different styles of currency management, and the industry's performance track record. This is a subject of international appeal and is an area of particular growth potential for institutional investors. Coverage includes: The theoretical case for eliminating currency risk in international portfolios The interplay between asset returns and currency returns, and the effect of this on hedging decisions Benchmarks – their construction and strategic role Least-cost passive overlay The structure of the currency market, and its 'inefficiencies' Active overlay styles Active overlay both restricted and unrestricted (currency alpha) Uses diagrams, charts, tables and explanatory boxes to explain concepts

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Автор: Группа авторов

Currency Strategy, Second Edition develops new techniques and explains classic tools available for predicting, managing, and optimizing fluctuations in the currency markets. Author Callum Henderson shows readers ho to use mathematical models to assist in the prediction of crises and gives practical advice on how to use these and other tools successfully. Given there such huge focus on China at the moment, the timing of this new edition is particularly important. The new edition will feature a thorough update on the key developments in the past 3 years, new chapters on emerging markets, an in-depth review of the markets of China and India and their currencies and much more.

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Автор: ngela Vivanco Mart?nez

El tomo II de esta obra aborda la evoluci?n y antecedentes de la actual Carta Fundamental de 1980 y se presenta un profundo y pormenorizado an?lisis de los temas que plantean sus cap?tulos: Bases de la Institucionalidad, Nacionalidad y Ciudadan?a, y Derechos y Deberes Fundamentales. Si bien el texto sigue el esp?ritu del tomo I, en el sentido de hallarse dirigido al alumno de Derecho, la riqueza de su tem?tica no solo es de inter?s de profesionales del ?rea y personas interesadas en la disciplina misma, sino tambi?n constituye un instrumento indispensable para la comprensi?n y aplicaci?n material de la Constituci?n en nuestro pa?s. Esta tercera edici?n ampliada examina todas las reformas constitucionales que ha tenido la Constituci?n de Chile hasta marzo de 2021. Del mismo modo, realiza un an?lisis cr?tico del proceso de elecci?n de los miembros de la Convenci?n Constituyente, siendo un aporte para el proceso de elaboraci?n de una nueva Constituci?n.

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Автор: Jeff Sauro

The easy way to grasp customer analytics Ensuring your customers are having positive experiences with your company at all levels, including initial brand awareness and loyalty, is crucial to the success of your business. Customer Analytics For Dummies shows you how to measure each stage of the customer journey and use the right analytics to understand customer behavior and make key business decisions. Customer Analytics For Dummies gets you up to speed on what you should be testing. You'll also find current information on how to leverage A/B testing, social media's role in the post-purchasing analytics, usability metrics, prediction and statistics, and much more to effectively manage the customer experience. Written by a highly visible expert in the area of customer analytics, this guide will have you up and running on putting customer analytics into practice at your own business in no time. Shows you what to measure, how to measure, and ways to interpret the data Provides real-world customer analytics examples from companies such as Wikipedia, PayPal, and Walmart Explains how to use customer analytics to make smarter business decisions that generate more loyal customers Offers easy-to-digest information on understanding each stage of the customer journey Whether you're part of a Customer Engagement team or a product, marketing, or design professional looking to get a leg up, Customer Analytics For Dummies has you covered.

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Автор: Bob Kelleher

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises. The book will show you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage, and profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews, and so much more. Gives you the tools you need to target customers more precisely Helps you implement new social and mobile strategies Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels Explains how a fully-engaged customer can help you outperform the competition Learn how to respond effectively to customer feedback Your brand's reputation and success is your lifeblood, and Customer Experience For Dummies shows you how to stay relevant, add value, and win and retain customers.

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Автор: Luz Hern?ndez Hern?ndez

Este libro es una gu?a pr?ctica sobre c?mo dise?ar, implementar y medir las Experiencias Cliente explicado de forma muy did?ctica y salpicado de decenas de ejemplos y best practice de compa??as de ?xito. Es un libro descriptivo e ilustrativo que permite aprender de los mejores.Comienza explicando qu? es la Customer Experience, algo de lo que todo el mundo habla y pocos saben de qu? va. Lo hace con modelos f?cilmente entendibles y poniendo nombre y apellidos a los usuarios.A continuaci?n se detallan las 8 caracter?sticas que deben cumplir las Experiencias Cliente. Se acompa?a de casos pr?cticos reales para visualizarlo de una manera did?ctica. En una tercera parte, se explica el m?todo CX3C, una metodolog?a que se ha aplicado en varias empresas y que se ense?a en escuelas de negocio.Si algo ha impactado a la Experiencia Cliente es la gesti?n de la covid-19. En este libro encontrar?s relatos de personas an?nimas, pero reales, que han vivido situaciones que han impactado directamente en la l?nea de flotaci?n de la Customer Experience. El mero ejercicio de transcribir en palabras del cliente lo vivido por ?l, permitir? a las empresas entenderlo y buscar soluciones. El libro tambi?n contesta otra pregunta: ?Por qu? la Customer Experience? Para tener ?xito con la CX, se debe convencer a otros. Por ello, se ofrecen argumentos para involucrar a todos los miembros de la organizaci?n.En resumen, un libro descriptivo e ilustrativo que permite entender y aplicar de manera eficaz las experiencias cliente.

Серия: Directivos y l?deres

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Автор: Группа авторов

CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long-term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success. Why? Three years ago Quest Media introduced the National Customer Service Awards. The philosophy was to research, recognise and reward organisations that were pushing the barriers of customer management to new limits. Written by the editor of Customer Management magazine, this book draws on Quest's research to reflect the current thinking behind today's front-runners in the customer management field. The authors challenge accepted thought processes and give realistic timeframes for implementing the innovative thinking that will produce tomorrow's Customer Management Excellence. * An 'all you need to know about customer management' handbook – draws on the authors' vast experience to help unravel this complex topic * Provides case studies and examples of organisations that are award-winners in their innovative customer management techniques * Includes a glossary of terms and checklists to help readers benchmark their own progress in implementing successful customer management

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Автор: Daniela Noitz

Das Customer Relationship Management (CRM) steht f?r eine Grundeinstellung des Unternehmens, ein ganzheitliches Kundenmanagement praktizieren zu wollen. Ausgehend von der Vision bis hin zur operativen Ma?nahme, soll das CRM jegliche Aktivit?ten des Unternehmens durchdringen, mit dem Ziel, Kundenbed?rfnisse m?glichst schnell zu erkennen und dann auch optimal zu befriedigen. Dieses CRM eBook stellt Ihnen hierf?r alle erforderlichen Grundlagen und Ans?tze anschaulich dar, damit Sie erfolgreich, ein wirkungsvolles CRM-System in ihr Unternehmen integrieren und umsetzen k?nnen. Lernen Sie anhand dieses CRM Leitfadens, wie Sie mit Ihren Kunden erfolgreich einen Dialog aufbauen, welcher die tats?chlichen Kundenbed?rfnisse aufdeckt und somit dem Unternehmen eine wirtschaftliche Optimierung bescheert.
Profitieren Sie jetzt von den MCC Relationship Management eBooks f?r eine Unternehmensprozessoptimierung.

Серия: MCC Relationship Management eBooks

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Автор: Eduardo Salas

Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about customer service. With contributions from some of the best-known industrial and organizational psychology experts in customer service, this book brings together in one comprehensive resource a review of the best practices in customer service delivery. Customer Service Delivery also provides a framework for customer service as a process and an outcome. The authors address a wide range of topics that are crucial to today’s competitive business environment: customer expectations, loyalty satisfaction, product versus service delivery, measurement, brand equity, regional and cultural differences, and organizational impact. Customer Service Delivery explores human resource staffing practices and service delivery by including proven selection strategies for hiring top quality service workers, an analysis of the personality correlates of service performance, and a comprehensive review of assessment instruments that predict customer service performance. In addition, this important resource contains strategies and tactics to improve and manage service delivery and offers illustrative case examples of how organizations have successfully improved and managed customer service.

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Автор: Jill Griffin

Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already working to recapture lost customers and keep them loyal. In today's hyper-competitive marketplace, no customer retention program can be entirely foolproof, but with this guide gives you today's best methods for winning back those customers you simply can't afford to let go.

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Автор: John McKean S

Find out how to reap the benefits of motivating and engaging the new, direct customer voice The Customer's New Voice shows businesses how to motivate and transform directly volunteered consumer knowledge into profitable insights, enabling a new echelon of marketing relevancy, customer experience, and personalization. With a deep look at the inner workings of how a modern generation of business innovators are tapping into the fresh opportunities with the customer's new voice, this book describes how businesses are transforming «inference-based» predictions of purchase intent with direct consumer knowledge of their actual intentions and buying context. The result: An untouchable/unprecedented level of offer relevancy, experience, and personalized service levels. Those offers range from the most basic app model of «Give me your physical location, we'll find the best Thai restaurant near you, and give you an instant coupon» to a more complex model such as an Electric utility value proposition: «We'll give you discounts to charge your Prius during certain times to help us optimize our grid efficiency while allowing Toyota to monitor and optimize your battery to enable Toyota's R&D and customer experience enhancement.» Forty case studies detail proven approaches for directly engaging the new consumer, showing companies how to take advantage of rapidly evolving personal technology—smart phones, homes, vehicles, wearable technology, and Internet of Things—and the new sharing culture to collect the higher value «intentionally/ discretionarily» shared information. Readers gain access to a robust tool set including templates, checklists, tables, flow diagrams, process maps, and technical data schematics to streamline these new capabilities and accelerate implementation of these transformational techniques. Ninety percent of the data that businesses use to determine what they sell or how to personalize a customer experience results from consumers unintentionally volunteering «indirect» data; however, this type of data has less than 10 percent accuracy. This low effectiveness also necessitates up to 70 percent of a business's cost infrastructure. Direct consumer knowledge is now available and boasts up to 20-50 percent accuracy, yet businesses remain anchored in the old «indirect» competencies. This book helps companies integrate compelling sharing motivators and controls for consumers to feel motivated and safe about directly sharing their product and experience desires, providing the ultimate market advantage. Learn how to catch up to the new digitalized consumer Leverage direct consumer information from current megatrends Navigate privacy's current and future metamorphosis Unlock the untapped value of Big Data's true enabler—Little Data Parsing «incidentally» volunteered data has been stagnant for decades due to the capabilities and expectations of a new generation of enabled consumers The timeless reality is that any level of investment in computing power, data, and analytics will never approach their full ROI potential without interfusing the direct, intentional insights from the consumer. If today's forward-thinking companies want to profitably engage the new consumers, they must learn the secrets of motivating and safeguarding this new potential of customer transparency. The risks of not engaging these new consumer voices? Irrelevancy and Silence. The Customer's New Voice shows businesses how to fulfill the promise and caveat of the new consumer: «If you make my life easier, reward me, and respect my shared information: I will tell you my secrets.»

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Автор: Группа авторов

Although 70% of the customer's decision to buy is based on how they are treated as people, few ornganizations have recognized its importance as well as understanding how to implement the «human touch» art as a science. John McKean provides a practical guide to implementing this art as consistent, business-wide, technology-enabled science drawn form proven approaches from world-class human touch practitioners.

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Автор: Chris Helder

Cut through the mental noise of modern life and move one step closer to true happiness The quest for perfection and the sheer volume of “noise” and guilt in modern life can be crushing on even the most put-together person. With Cut the Noise, author and popular keynote speaker Chris Helder will show you how to cut through the noise, release yourself from guilt and stop seeking perfection so that you can focus on what you really want and what really matters. Told through two fables, you'll learn how to cut out the things in your life that are not useful, deal with the obstacles that get in your way, prioritise what is really important and give yourself permission to make the most of every situation with less guilt. See the world in a new way and move closer to what you really want by embracing the book’s accessible principles Move beyond guilt by learning key concepts, including that most of what we worry about will never happen Clearly find out what is preventing your success so you can deal with it and focus on the things that truly matter Follow the book’s easy-to-read fable format and discover where to take your life from here For those who want to take back their lives from the constant noise and expectations of modern life, Cut the Noise is the important first step on the journey.

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Автор: Ben Miller

The official study guide for the Certified Wireless Analysis Professional certification from CWNP Four leading wireless experts thoroughly prepare you for the vendor-neutral CWAP exam administered by CWNP, the industry leader for enterprise Wi-Fi training and certification. This official study guide not only covers all exam objectives for the CWAP exam, it also prepares you to administer and troubleshoot complex enterprise WLAN environments. Covers all exam objectives for the Certified Wireless Analysis Professional (CWAP) exam Covers 802.11 physical (PHY) and 802.11 MAC layer frame formats and technologies Also covers 802.11 operation and frame exchanges, spectrum analysis and troubleshooting, and protocol analysis and troubleshooting Includes hands-on exercises using the Wireshark protocol analyzer and Fluke Network’s Spectrum analyzer software Companion CD includes two practice exams and over 150 electronic flashcards Advancing your skills as a wireless administrator professional? Start by passing the CWAP exam with the complete test prep you’ll find in this practical study guide and CD. Note: CD-ROM materials for eBook purchases can be downloaded from http://booksupport.wiley.com .

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Автор: David Coleman D

Prepare with the only official study guide for the CWNA-106 The CWNA: Certified Wireless Network Administrator Official Study Guide: Exam CWNA-106 is the officially endorsed CWNA test prep for the leading wireless certification. Expert authors and CWNEs David D. Coleman and David A. Westcott guide readers through the skills and concepts candidates need to know for the exam, using hands-on methods to convey an in-depth understanding of wireless network administration. Readers should have a basic knowledge of Radio Frequency behavior, experience with WLAN hardware peripherals and protocols, and an interest in designing, installing, and managing wireless networks. Wireless technology is taking over the tech industry, and the demand for competent, certified professionals is far outpacing the supply. A CWNA certification denotes advanced-level proficiency in the field, with a complete understanding of wireless LAN components, features, and function—but the only way to pass the exam is to truly understand the material, not just the talking points. The CWNA: Certified Wireless Network Administrator Official Study Guide thoroughly covers each exam objective, and includes review questions, assessment tests, and exercises to test your skills. Topics include: Radio Frequency technologies, regulations, and standards 802.11 protocols Network implementation and security 802.11 RF site surveying Readers also get access to a suite of study tools including an electronic test engine with hundreds or practice test questions, electronic flashcards, exercise peripherals, and industry White Papers, which serve as valuable backup references. In preparing for the CWNA-106 exam, the ideal study guide should cover all of the exam topics in depth—CWNA: Certified Wireless Network Administrator Official Study Guide does just that, making it an excellent, comprehensive study guide.

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Автор: Robert Bartz J

The must-have guide to the CWTS exam, updated for 2017 CWTS Certified Wireless Technology Specialist Study Guide is your number-one resource for comprehensive exam preparation. Updated to study in 2017 and beyond, this book takes a multi-modal approach to ensure your complete confidence and ability for the big day: full coverage of all CWTS exam objectives reinforces your conceptual knowledge, hands-on exercises help hone your practical skills, and the Sybex online learning environment provides flashcards, a glossary, and review questions to help you test your understanding along the way. An objective map and pre-assessment test allow for more efficient preparation by showing you what you already know and what you need to review—and the companion website's complete practice exams give you a «dry run» so you can pinpoint weak areas while there's still time to improve. If you're serious about earning your CWTS certification, this book is your ideal companion for complete and thorough preparation. Learn critical concepts and apply essential skills in areas like hardware and software, radio frequency fundamentals, surveying and installation, support, troubleshooting, security, and more. This guide gives you everything you need to approach the exam with confidence. Master 100 percent of the CWTS exam objectives Use effective planning tools to get the most out of your study time Practice your skills with hands-on exercises and real-world scenarios Access online study aids that let you review any time, any place The CWTS certification gets your foot in the door of a growing industry, and is a stepping stone to the industry standard CWNP certification. The exam will test your abilities in all fundamental areas of Wi-Fi technology, so it's important that your study plan be complete and up-to-date. CWTS Certified Wireless Technology Specialist Study Guide is your ideal solution for comprehensive preparation.

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Автор: Robert Bartz J

Pass the CWTS exam with the help of this fully updated official guide Completely updated to cover the latest Certified Wireless Technology Specialist exam, this best-selling guide is the only Official Study Guide for the popular wireless certification. This foundation-level certification is in high demand for wireless networking professionals, and you can master all the exam topics with this Official guide. It covers all the exam objectives and helps you study with hands-on exercises, chapter review questions, an objective map, a pre-assessment test, and additional study tools on the companion website. The only official study guide endorsed by CWNP Thoroughly covers all exam objectives, including Wi-Fi Technology, Standards, and Certifications; Hardware and Software; Radio Frequency (RF) Fundamentals; Site Surveying and Installation; Applications, Support, and Troubleshooting; and Security & Compliance Includes hands-on exercises and real-world scenarios to increase understanding Study aids include review questions, glossary, objective map, sample tests, and electronic flashcards CWTS: Certified Wireless Technology Specialist Official Study Guide, 2nd Edition is the study buddy that will enhance your chances for exam success. Note: CD-ROM materials for eBook purchases can be downloaded from http://booksupport.wiley.com.

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Автор: Richard O. Moore, III

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Автор: Daniel Lohrmann

Successfully lead your company through the worst crises with this first-hand look at emergency leadership Cyber security failures made for splashy headlines in recent years, giving us some of the most spectacular stories of the year. From the Solar Winds hack to the Colonial Pipeline ransomware event, these incidents highlighted the centrality of competent crisis leadership. Cyber Mayday and the Day After offers readers a roadmap to leading organizations through dramatic emergencies by mining the wisdom of C-level executives from around the globe. It’s loaded with interviews with managers and leaders who've been through the crucible and survived to tell the tale. From former FBI agents to Chief Information Security Officers, these leaders led their companies and agencies through the worst of times and share their hands-on wisdom. In this book, you’ll find out: What leaders wish they'd known before an emergency and how they've created a crisis game plan for future situations How executive-level media responses can maintain – or shatter – consumer and public trust in your firm How to use communication, coordination, teamwork, and partnerships with vendors and law enforcement to implement your crisis response Cyber Mayday and the Day After is a must-read experience that offers managers, executives, and other current or aspiring leaders a first-hand look at how to lead others through rapidly evolving crises.

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Автор: MacDonnell Ulsch

Conquering cyber attacks requires a multi-sector, multi-modal approach Cyber Threat! How to Manage the Growing Risk of Cyber Attacks is an in-depth examination of the very real cyber security risks facing all facets of government and industry, and the various factors that must align to maintain information integrity. Written by one of the nation's most highly respected cyber risk analysts, the book describes how businesses and government agencies must protect their most valuable assets to avoid potentially catastrophic consequences. Much more than just cyber security, the necessary solutions require government and industry to work cooperatively and intelligently. This resource reveals the extent of the problem, and provides a plan to change course and better manage and protect critical information. Recent news surrounding cyber hacking operations show how intellectual property theft is now a matter of national security, as well as economic and commercial security. Consequences are far-reaching, and can have enormous effects on national economies and international relations. Aggressive cyber forces in China, Russia, Eastern Europe and elsewhere, the rise of global organized criminal networks, and inattention to vulnerabilities throughout critical infrastructures converge to represent an abundantly clear threat. Managing the threat and keeping information safe is now a top priority for global businesses and government agencies. Cyber Threat! breaks the issue down into real terms, and proposes an approach to effective defense. Topics include: The information at risk The true extent of the threat The potential consequences across sectors The multifaceted approach to defense The growing cyber threat is fundamentally changing the nation's economic, diplomatic, military, and intelligence operations, and will extend into future technological, scientific, and geopolitical influence. The only effective solution will be expansive and complex, encompassing every facet of government and industry. Cyber Threat! details the situation at hand, and provides the information that can help keep the nation safe.

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Автор: John Ehlers F

Cutting-edge insight from the leader in trading technology In Cybernetic Analysis for Stocks and Futures, noted technical analyst John Ehlers continues to enlighten readers on the art of predicting the market based on tested systems. With application of his engineering expertise, Ehlers explains the latest, most advanced techniques that help traders predict stock and futures markets with surgical precision. Unique new indicators and automatic trading systems are described in text as well as Easy Language and EFS code. The approaches are universal and robust enough to be applied to a full range of market conditions. John F. Ehlers (Santa Barbara, CA) is President of MESA Software (www.mesasoftware.com) and has also written Rocket Science for Traders (0-471-40567-1) as well as numerous articles for Futures and Technical Analysis of Stocks & Commodities magazines.

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Автор: Группа авторов

This is the book executives have been waiting for. It is clear: With deep expertise but in nontechnical language, it describes what cybersecurity risks are and the decisions executives need to make to address them. It is crisp: Quick and to the point, it doesn't waste words and won't waste your time. It is candid: There is no sure cybersecurity defense, and Chris Moschovitis doesn't pretend there is; instead, he tells you how to understand your company's risk and make smart business decisions about what you can mitigate and what you cannot. It is also, in all likelihood, the only book ever written (or ever to be written) about cybersecurity defense that is fun to read. —Thomas A. Stewart, Executive Director, National Center for the Middle Market and Co-Author of Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Get answers to all your cybersecurity questions In 2016, we reached a tipping point—a moment where the global and local implications of cybersecurity became undeniable. Despite the seriousness of the topic, the term «cybersecurity» still exasperates many people. They feel terrorized and overwhelmed. The majority of business people have very little understanding of cybersecurity, how to manage it, and what's really at risk. This essential guide, with its dozens of examples and case studies, breaks down every element of the development and management of a cybersecurity program for the executive. From understanding the need, to core risk management principles, to threats, tools, roles and responsibilities, this book walks the reader through each step of developing and implementing a cybersecurity program. Read cover-to-cover, it’s a thorough overview, but it can also function as a useful reference book as individual questions and difficulties arise. Unlike other cybersecurity books, the text is not bogged down with industry jargon Speaks specifically to the executive who is not familiar with the development or implementation of cybersecurity programs Shows you how to make pragmatic, rational, and informed decisions for your organization Written by a top-flight technologist with decades of experience and a track record of success If you’re a business manager or executive who needs to make sense of cybersecurity, this book demystifies it for you.

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Автор: Grace Goodwin

Серия: Interstellare Br?ute Programm: Die Kolonie

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Автор: Aldo H?ctor Crubellier

AUTO D?CIMA
Cuando se apaga el motor Que tengo del lado izquierdo Tan solo Ser? recuerdo De un modesto payador De rimas un sembrador De las reglas m?s sencillas Que entre cardos y gramillas Nacido en vientre rural Me dio su canto el zorzal Con m?ltiples avecillas.

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Автор: Tricia Williams

Ses l?vres ont cherch? sa bouche, la fermant, chaude et intime. Tendrement, il lui caressait le visage, laissant sa main se promener sur ses ?paules, glissant jusqu'? sa taille. C'?tait juste magnifique, de regarder le couple. Je devais penser ? Julian, ? la fa?on dont je me blottissais dans ses bras forts, il m'embrassait avec fougue. C'est quoi ce bordel ? Le b?tard me regarde, me fait un clin d'œil ! Je pensais encore ? Julian, le coureur de jupons autoproclam?. Quand j'?tais si tendre avec lui dans la salle de bain sur la pelouse… A-t-il flirt? avec d'autres femmes quand il ?tait avec moi ? La col?re monte en moi, je me retourne brusquement. Elly m'a regard? avec ?merveillement. «Quel pou a ramp? dans ton cul ?» «Oh, ce connard l?-bas embrasse sa nana et me drague en m?me temps». «Et alors», haussa les ?paules indiff?remment. «Hommes».
Elle a saut?- «Viens dans l'eau avec moi.» Invitante, elle a tendu la main, me tirant vers le haut. «Il est beaucoup trop beau ici au lac pour ?tre d?rang? par un tel, – un, – primate masculin». Elle avait raison, je suis parti en courant. Le lac ?tait vraiment beau, en g?n?ral la journ?e ?tait belle. Pas encore trop chaud, mais la temp?rature de l'eau reste agr?able. Nous avons nag? ? vive allure, en nous amusant, en nous ?claboussant d'eau, en nous plongeant les uns les autres. Elly ?tait ma cousine, ? la fois amie et compagne fr?quente, si je ne voulais pas aller quelque part seul. En fait, nous ?tions tout ? fait oppos?s, mais c'est peut-?tre pour cela que nous nous sommes si bien entendus.

Серия: D?sir de Patricia

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Автор: Suug Yeo

Dal Dol das sind 3 kleine Gedichte – Geschichten vom Mond. Dal Dol ist das erste Heftchen einer Print-Auskoppelung des SUUG Magazines.
Das SUUG Magazine ist ein Online Magazine von Suug, das einen interaktiven Zugang zur ihrer Musik, ihren meist ungew?hnlichen Geschichten und philosophischen Gedanken, zu ihren Skizzen, Zeichnungen, Illustration und Bildern, zu ihren Videoarbeiten sowie zu ihren Kl?ngen und Kompositionen bietet. Das SUUG Magazine liefert ungew?hnlichen Geschichten, neue Ideen und fremden Perspektiven. Wen die Bedeutung von Perspektivwechseln, neuen Blickwinkeln und Sichtachsen reizt und dadurch auch etwas ?ber sich selbst erfahren m?chte, f?r den ist das Magazine eine Quelle f?r Inspiration und Entspannung.
Die Musik zum Buch ist als Stream oder Download weltweit in allen Onlineshops erh?ltlich.

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